Isle of Wight Hotel - the Belmont, Shanklin, IOW

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Guest feedback

On the recommendation of their inspectors, we are delighted to be featured again in The AA BEST Bed and Breakfast 2008.

We have achieved a Silver Green Island Award for 2007/8 and have a Four Star rating for food hygiene from the Isle of Wight Council.

Previous guests have left many dozens of kind comments
in our visitors' books. Here are just some of them from late in the 2007 season:

A warm, friendly and welcoming hotel [Herts]
Friendly staff, good breakfasts [Leics]
Exceptionally clean [South Wales]
Lovely restful holiday [Leics]
Fantastic hotel [Co. Durham]
It's been a joy [London]
Great pool [Middlesex]
Eine kleine Paradies [Hamburg, Germany]
Great stay. Comfortable, welcoming, nice pool [London]
Enjoyed the stay immensely [Surrey]
Once again an enjoyable stay [Bucks]
Great service [Middlesex]
Couldn't have asked for anything better [West Midlands]
Thankyou for a delightful week [Denmark]

And some comments from Easter 2008:

Warm and welcoming [Kent]
Food very nice [Sussex]
Fantastic long weekend [London]
Brilliant few days [West Midlands]
Great breakfast and wonderful service [Kent]
Great stay [Sussex]
Very friendly people and fantastic service [Warks]

These are the outstanding results - again - of our 2007 guest questionnaire:

Booking / website / ticketing Good or very good 100%
Reception / arrival / departure Good or very good 100%
Breakfast quality
Good or very good
Fair
 98%
  2%
Breakfast service Good or very good  100%
 
Bedroom comfort / facilities
Good or very good
Fair
 97%
  3%
Bedroom cleanliness / servicing
Good or very good
Fair
 98%
  2%
Bar
Good or very good
Fair
 98%
  2%
Swimming pool Good or very good  100%

Thank you to the 136 people who completed the survey.